Academic Information Technology Services

Academic Information Technology Services is responsible for developing and distributing IT services to the Faculty of Engineering & Computer Science.

HelpDesk and other resources

The first line support staff are part-time and full-time employees dedicated to supporting the services offered to students, faculty and staff of the Faculty of Engineering and Computer Science.

Find out more about the HelpDesk.

Additional information resources are available for:

• ENCS Desktop solutions - for assistance with lab/office/research/grad desktops, user-managed desktops and laptops.
• Lab software resources for Windows and Linux
• Network administration
• User-managed desktops and laptops

Faculty Information System and other staff applications

The following applications are available to ENCS staff:

• FIS [Faculty Information System]
• Graduate Database
• Card Access
• EWT [Engineering Writing Test / challenge exam]
• Inventory
• TA Request
• Degaudit
• Policies and Purchase request

AITS Office and Personnel

Consult the full list of AITS personnel.

View the opening hours and staff list for the helpdesk.