Outlook email configuration changes
By Andrej Gombar
Outlook is not a supported mail client. This information is only provided as a courtesy to Outlook users. If you are having difficulties with Outlook the ENCS IT staff encourage you to use one of the supported mail clients
Outlook Express 6
Outlook 2003
Outlook Express
The screenshots displayed represent Outlook Express 6. If you
have a different version, some options might not be available.
These steps outline how to change your settings for an existing IMAP
account. If you have a POP account setup, then you will need to
create an IMAP account in Outlook as POP is not supported.
- Go to Tools->Accounts
- You should see one or more accounts, similar to what you see
below:
- Select your default account and click on the Properties button. A window
will appear with several tabs. The first tab is titled General (see below). You
should be able to leave the settings as-is since this page describes
the account name as well as your personal name and email settings.
- Click on the Servers tab
and use the values as shown below, except for the Account name setting, where you
should enter your own username:
- Click on the Advanced
tab and use the values shown below:
- Click on the IMAP tab
and use the values shown below:
- Click on OK to return to
the Internet Accounts window,
then click on Close. The
following screen should display; click Yes:
- If you are asked for your password, cancel the operation. Close Outlook at start it again.
NOTE:
- If you do not see any of your old IMAP mailboxes, do not worry,
they have not disappeared. It is likely that your previous IMAP
folder setting was incorrect and its contents were not copied to the
new location (mail/). Contact the helpdesk for assistance.
Outlook 2003
The screenshots displayed represent Outlook 2003. If you
have a different version, some options might not be available.
These steps outline how to change your settings for an existing IMAP
account. If you have a POP account setup, then you will need to
create an IMAP account in Outlook as POP is not supported.
- Go to Tools->Email Accounts
and select the option to View or
change existing email accounts. Then click on the Next button.
- You should see one or more accounts, similar to what you see
below:
- Select your default account and click on the Change... button. The Internet E-mail settings (IMAP)
window will appear (see figure below). You should only change the
Incoming mail server (IMAP)
and Outgoing mail server (SMTP)
settings to what is shown in the figure below.
- Click on the More Settings...
button and you display extended email settings. Click on the Advanced tab and use the values in
the figure below:
- Click on OK to return to
the previous window.
- Click on Next to return
to the E-mail Accounts window.
- Click on Finish to
return to the main Outlook window.
- If you are asked for a password, cancel the operation.
Close Outlook and start it again.
NOTE:
- If you do not see any of your old IMAP mailboxes, do not worry,
they have not disappeared. It is likely that your previous IMAP
folder setting was incorrect and its contents were not copied to the
new location (mail/). Contact the helpdesk for assistance.
