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Faculty, Staff, Students
Room: EV007.182
Phone ext.: 5713

Students, Staff
Room: H0964-00
Phone ext.: 4181


servicedesk@encs.concordia.ca

Service Desk

FAQs, HOWTOs &
Video Tutorials

  • Answers to common questions
  • Detailed instructions for common tasks
  • Video tutorials for step-by-step assistance

ENCS Accounts & Access

  • System overview
  • Accounts and Lab Access
  • Course Support
  • Desktops and software
  • Remote Access
  • Network Connection Request

Email

  • Email Consolidation for Faculty & Staff
  • Access ENCS email
  • Email space quotas
  • Large attachments
  • Spam filter

Printing

  • Concordia DPrint Service
  • Printing using ENCS Quota
  • Printing using a Plotter

Data Storage & Transfer

  • Drives & Directories
  • Disk quotas
  • File exchange
  • Web space
  • Backups

Policies

  • Printing
  • Local Disk Data on Desktops & Laptops
  • ENCS Labs
  • Account
  • Update Software on Analyst-Managed Machine
  • ENCS Photocopier

Additional Resources

  • 490 Projects
  • Realtime Labs
  • Graphic Labs
  • VLSI
  • Project Room User Managed Systems
  • Software
  • ENCS Desktop Solutions
  • Laptop & Projector Lending
  • ENCS Computer Lab Reservation

Service Desk

  • Where to ask for help
  • Service Desk Staff
  • Operation hours

 
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